Roughly 2 million kitchen knives are being voluntarily recalled following reports of hand and finger lacerations from the blades breaking, federal authorities announced Wednesday. The massive recall of Calphalon Contemporary Cutlery specifically targets blades sold between August 2008 and this past December, the Consumer Product Safety Commission said in a press release. Thirteen models that were sold individually for $25 and in sets for $300 are specifically being recalled. The recalled model numbers are as follows: 1808008, 1808009, 1821332, 1922890, 1922971, 1922976, 1932810, KNR0005C, KNR0007C, KNR10045C, KNR4008C, KNSR002C and KNSR0102C. Of the products sold ― about 7,000 of which were in Canada ― there have been about 3,150 reports of broken knives. At least four of the injuries required stitches, the CPSC said. “Consumers should immediately stop using the recalled cutlery and contact Calphalon for a replacement cutlery product,” the safety commission states on its website. The list of stores that the models were sold at includes J.C. Penney, Kohl’s, Macy’s and Amazon.com Anyone who has one or more of these knives is asked to contact the company to exchange the product for a replacement. type=type=RelatedArticlesblockTitle=CHECK OUT THESE RELATED STORIES BELOW: + articlesList=58a7256ee4b07602ad542193,568d5704e4b0cad15e62f9c9,58321473e4b030997bc00748,581d1a99e4b0e80b02ca325b -- This feed and its contents are the property of The Huffington Post, and use is subject to our terms. It may be used for personal consumption, but may not be distributed on a website.
Shares of Iconix Brand Group, Inc. (ICON) dipped 0.33% on Feb 22 after this clothing brand licensing company reported mixed fourth-quarter 2016 results. While earnings beat the Zacks Consensus Estimate, revenues lagged the same.
Retailer Kohl's Corporation (KSS) delivered better-than-expected earnings in fourth quarter of fiscal 2016. Revenues were also in line with the Zacks consensus mark. Shares were up 3.16% in pre-market trading.
tale of the tape
Kohl's Corporation (KSS) is set to report fourth quarter of fiscal 2016 results on Feb 23 before the market opens.
The inevitable will happen, you will get old. But good news! You can turn back the clock with your makeup.
Ready to step away from neutrals and try something a little more vibrant? These makeup products might look intimidating, but are surprisingly flattering.
Nordstrom (JWN) is well on track with its store expansion in a bid to improve customer experience, along with enhancing its overall performance.
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Want to hit the refresh button on your beauty routine? Here are 10 awesome winter beauty trends to try out.
2 февраля 135 лет назад на свет появился ирландский писатель и поэт Джеймс Джойс, автор одного из самых сложных и в то же время популярных романов в истории мировой литературы — «Улисс».
One of the biggest questions faced by brick-and-mortar retailers today is whether prices should be the same online and in stores. Gaining clarity on this issue is critical for traditional retailers to successfully compete in both environments. Brick-and-mortar retailers have been struggling with pricing since Amazon’s inception, 23 years ago, so why is it so important to resolve this issue now? Well, the news for retailers keeps getting worse. Macy’s and Kohl’s both reported 2.1% declines in comparable store sales in November and December, resulting in 10% and 15% stock price drops, respectively. The Limited shuttered its stores and is now focusing exclusively on e-commerce. It’s clear that an increasing number of customers don’t value the experience of shopping in physical stores. Brick-and-mortar retailers have a strategy problem. To avoid going the way of milkmen, they have to continue to: ramp up web operations; create new reasons — and value — for consumers to patronize stores; and limit physical locations to areas with populations dense enough to support stores. Solving these problems will take time. But in the near term, rethinking pricing strategies can keep retailers afloat. The beauty of focusing on pricing is its immediate effect: Prices can be changed on Sunday evening, and new profits start rolling in on Monday morning. Figuring out the right strategy involves answering two primary questions. Should brick-and-mortar retailers set different prices in-store and online? If Amazon (or another web retailer) is not significantly stealing business away, it doesn’t make sense to slash online prices. Best to accept the minimal customer loss, maintain current prices, and be thankful. However, if a web retailer is successfully poaching a sizable number of customers, it’s time to reconsider whether having identical online and in-store prices makes sense. Making this decision gets at the pricing dilemma faced by many brick and mortar retailers: If a company sets rock-bottom prices in order to compete against internet rivals, it will lose money on in-store purchases due to the store’s higher costs (employees, high rent locations, etc.). But if prices are set at what’s profitable for in-store purchases, web prices won’t be competitive. A one-price-fits-all-channels mandate can result in a disadvantage in one market. Many retailers set different prices in different stores based on competition. Target is on record as stating, “Select items at an individual Target store can be impacted by prices on identical items at other nearby retailers. Therefore, it is commonplace that prices on selected items may vary from Target store to Target store within one metro area.” This makes sense, so why not extend the philosophy to online pricing? If the “store location” of “online” is more competitive, then discount prices there. Retailers should view their online and in-store channels as unique services, much like gas stations offering self-service and full-service options. Relatively higher prices can capture the premium that some customers place on purchasing in-store. Web prices can be lower to compete against aggressive e-tailers. Will discount web prices mean that everyone will purchase online? No. Many people choose to purchase in stores and pay premiums even though they can order from Amazon. In the third quarter of 2016, e-commerce accounted for 7.7% of all retail sales. When in-store customers ask, should stores match their online prices? With different online and in-store prices, it’s inevitable that some consumers will show up at stores and request the web price. As a pricing strategy consultant, I’m loathe to give away in-store value by matching online prices. (This is akin to pumping a customer’s gas but charging the self-serve price.). That said, Wall Street is on edge about brick-and-mortar’s future, so much so that even modest same-store sales declines are viewed as apocalyptic. In this skittish environment, CEOs and their teams can’t afford any missteps. It’s usually best to match online prices. View it as incremental profit, and hope these customers make additional in-store purchases. If price matching can be curbed to 10%–15% of a store’s sales, matching can also be viewed as a type of sustainable couponing strategy. It’s best for retailers to view price matching as a temporary measure and remain focused on providing more reasons for customers to shop in their stores. Smartphones make it easy for customers to find lower online prices while they are in a physical store; this reality may make retail executives hesitant to set different online and in-store prices. The worry is that consumers will be put off by knowing that prices differ based on channel or experience. But this hasn’t been the case with airlines (prices differ if booked online versus over the phone), gas stations (self versus full serve), and retail (regular versus outlet stores). In those industries, customers accept the price differences and choose what’s best for them. To succeed in the modern world of retail, executives need to embrace web and in-store as unique operations that cater to customers with different needs and price sensitivities.
By Robi Ganguly It's been shown that people who use retail mobile apps while shopping in-store visit the store more frequently, spend more time in the store, and spend more money overall. So, how can retailers make the impact of their mobile app even more significant? Working with dozens of the world's leading retailers, I've seen firsthand how great mobile customer experiences impact the success of the entire business. In this article, I'll share where retailers' biggest opportunities are, and outline five mobile app features that retail brands with prominent mobile customer experiences have introduced to increase sales, loyalty and retention. The Power of Mobile Apps for Retail A study by Wefi found that on average, shoppers who use retailers' apps visit the brands' stores one extra time a month. Kohl's showed the highest increase in customer visits by those who use their app, with 86 percent more visits than customers who don't use their app. What can retailers do to gain a bigger competitive advantage using mobile? In our experience, retailers that create positive customer experiences -- with mobile at the heart -- see the biggest impact on their business overall. Five Tactics to Improve Mobile Customer Experience Commitment to taking your mobile customer experience from good to great will positively impact everything from loyalty to LTV, brand reputation and revenue. Here are five mobile app features retailers can consider introducing to improve their mobile customer experience: Build "store mode" into your app's functionality. A handful of retailers have apps made for in-store shopping (such as Target), but creating an app that has a built-in "store mode" can create a better experience for customers because they aren't required to download a separate app to aid their in-store shopping experience. By consolidating all of your consumers' needs into one app, retailers can create a streamlined customer experience that simplifies the lives of their customers. 1. Replace manual chores with digital solutions. People are busy. Apps that allow consumers to save time are cherished, which is why building features that replace manual chores with digital solutions is a smart move. Walgreens sets a great example for how to do this well: It has replaced the manual (and menial) chore of calling in a prescription refill with the ability to request a refill directly through its mobile app by scanning the barcode on the pill bottle. 2. Implement in-app messaging. As mentioned in the above example, people are busy and don't often have the time to call customer service or their pharmacist with questions. The flexibility in-app messaging brings empowers customers to contact brands when it's convenient for them and allows companies to set expectations for when they'll respond to inquiries. Walgreens recognized the inconvenience of calling the pharmacy during business hours, so it created Pharmacy Chat for mobile app customers. Any customers with a question about their prescription can open Pharmacy Chat in the app to message a pharmacist directly. 3. Streamline the checkout process. The introduction of mobile payment options has opened the door for retailers to make the checkout process less cumbersome by eliminating the need to pull out credit cards for each purchase. Amazon and Kohl's are most notable for their investment in mobile payment capabilities. Amazon's one-touch checkout functionality is as frictionless and simple as it gets. And Kohl's' recently-introduced app feature "Kohl's Pay" simplifies the checkout process by automatically adding discounts and rewards points when the in-app credit card is scanned. 4. Invest in a functional in-app search. Often overlooked, a functional in-app search is instrumental in helping customers find what they're looking for. A poor search experience can result in lost sales. According to Google, mobile search is a key signal that consumers are interested in buying. It found 92 percent of consumers who searched for a product on mobile made a related purchase. Retail is undergoing a shift, and investing in a better digital experience is absolutely crucial to adapting to changing consumer expectations. While there is a wide array of features retailers can build into their mobile apps to boost their customer experience, improving in-app search, introducing mobile payment options, implementing in-app messaging, creating "store mode," and making chores digital are features we've seen work well for retailers with successful apps. Regardless of what features are right for your specific customers, investing in a better mobile customer experience can help increase sales, app adoption and customer engagement, as well as allow you to fully capitalize on the benefits retail mobile apps have to offer. Robi Ganguly is the CEO of Apptentive, the easiest way for companies with a mobile app to listen to, engage, and retain their customers. -- This feed and its contents are the property of The Huffington Post, and use is subject to our terms. It may be used for personal consumption, but may not be distributed on a website.
Target (TGT) released soft sales results for the holiday season 2016.
When Macy’s, J.C. Penney and Kohl’s reported disappointing holiday results, some tried to spin it as a department store problem. Now here comes discounter Target, which posted an eyebrow raising sales decline for the make-or-break selling period: November and December comp-store sales fell 1.3%. Houston — uh, retail, we’ve got a problem. [...]
B&G Foods, Kohl's, Dave & Buster's Entertainment, AK Steel and Applied Materials highlighted as Zacks Bull and Bear of the Day
B&G Foods, Kohl’s, Dave & Buster’s Entertainment, AK Steel and Applied Materials highlighted as Zacks Bull and Bear of the Day